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Sean Thomas

Dear Serge,

I just wanted to take the time to sincerely thank you for your approach to the training course that, with your assistance, we have just completed. I point out that whilst courses are designed within guidelines, and to appeal to a majority, our particular workplace varies quite signficantly from the ‘standard’. I trust that this is not uncommon and is something that you deal with on a regular basis. I just wanted to acknowledge that it was solely your expertise, and also your personal approach, that allowed the material to be made relevant to us and the core lessons to be conveyed in a useable way.

I also acknowledge that this was probably made further challenging by the fact that our group was not at a consistent level of knowledge prior to the commencement of the course, nor even from a consistent role. The success of the course can be attributed purely to the personable approach that you exude and your ability to relate to all of the people in the classroom, their diverse interpretations and varying questions.

In short, the learning experience was clearly enhanced by your expertise. You made the course, not only a success, but also enjoyable. Thank you again.

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